Crisis Management

No Apologies Necessary

Crisis management is certainly a hot topic right now. Every day I am invited to crisis management webinars (which tend to be sales pitches with some aspects of crisis management). What worries me is that many of these webinars are a series of “best practices” based on prescriptive (what you should do) advice that is not grounded in any theory or research. Agencies that make blanket recommendations like this should not be in your network …

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UNDERSTAND Manage Protect Grow

Does a business owner need to understand business to manage and grow that business? I mean more than just their business, but business principles and foundations in general. Can you make a successful business and not really know business? I ask students this question every semester. Students are trained to answer “Of course not – education is critical to success” and “how can we build/run a business through ignorance” and such. How can anyone succeed …

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Double Vision – Welcome 2020

20/20. It is a concept usually associated with vision. While it is not technically perfect vision, it is associated with clarity in vision. 20/20 hindsight does refer to perfect clarity and vision of the past based on knowledge of outcomes. Everything is clear in hindsight (supposedly – interpretation of facts often differ – greatly). Monday morning quarterbacks (link out for this) are always right. In research, there is a concept of HARKing, or hypothesizing after …

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Shelter from the Storm

Florida is reeling (and recovering) from Hurricane Irma. I am currently living in Florida, and was fortunate to suffer minor damage and limited time without power. If you doubt how much power, cable, and internet access means in our modern lives, try to go without it for a while (hopefully without a major storm).* We were prepared this year. We were prepared because we were less prepared last year (with Hurricane Matthew). Last year, we …

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